Privacy policy
Last updated: May 9, 2026
Who we are
Vintage Clean (operated by Monkies Vintage & Thrift) runs this store and everything connected to it. Our platform is built on Shopify. This policy explains what personal information we collect, why we collect it, and what we do with it. If anything here conflicts with our Terms of Service, this Privacy Policy takes precedence on matters of data.
Read this. By using our store, you're confirming you have.
What we collect
Depending on how you interact with us, we may collect:
- Contact details — name, email, phone, billing and shipping address
- Payment information — card numbers, transaction details, payment confirmation
- Account information — username, password, security questions, preferences
- Order history — what you viewed, carted, wishlisted, purchased, returned, or cancelled
- Messages — anything you send us, including support requests
- Device data — browser type, IP address, unique device identifiers
- Behavioural data — how you navigate and interact with the store
Where we get it
- Directly from you, when you shop, create an account, or contact us
- Automatically, through cookies and similar tracking when you visit the site
- From our service providers, who process data on our behalf
- From third-party partners, where relevant and permitted
What we use it for
We use your information to:
- Process orders, payments, returns, and exchanges
- Manage your account and send order-related notifications
- Arrange shipping and handle logistics
- Personalise your experience and recommend products
- Send marketing emails and show you relevant ads — including on other websites, based on your activity here
- Detect and prevent fraud or malicious activity
- Respond to customer support requests
- Meet our legal obligations
You can opt out of marketing emails at any time using the unsubscribe link in any email we send. We may still send non-promotional messages related to your orders or account.
Who we share it with
We do not sell your personal information. We may share it with:
- Shopify, for platform operations, payment processing, and analytics
- Third-party service providers — fulfilment, cloud storage, IT, customer support
- Business and marketing partners, for advertising purposes (you can opt out of targeted advertising here)
- Our corporate affiliates
- Legal authorities, if required by law or to protect our rights and yours
- Buyers of our business, in the event of a merger, acquisition, or restructuring
Shopify's role
Our store runs on Shopify. That means Shopify independently processes certain data about how you use the store — including across other Shopify merchants. In those cases, Shopify is the responsible party for that data, not us. To understand how Shopify handles your information and to exercise your rights with them directly, visit the Shopify Consumer Privacy Policy at privacy.shopify.com.
Third-party links
Our site may link to external platforms we don't control. We're not responsible for their privacy practices. Review their policies before sharing any personal information with them.
Children
This store is not intended for anyone under the age of majority in their jurisdiction. We do not knowingly collect data from minors. If you believe a child has provided us with their information, contact us and we'll delete it.
Security
We take reasonable precautions, but no system is completely secure. Do not send sensitive information over unsecured channels. Your account credentials are your responsibility — don't share them.
We retain your information for as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce our agreements.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request deletion of your data
- Request correction of inaccurate data
- Receive a portable copy of your data
- Opt out of the sale or sharing of your data for targeted advertising purposes
To exercise any of these rights, contact us directly using the details below or use the options available on the store. We will not discriminate against you for exercising these rights. We may need to verify your identity before processing a request.
If you use a browser with the Global Privacy Control signal enabled, we will honour that as an opt-out request for the relevant device and browser. We do not recognise other Do Not Track signals.
To exercise rights related to data processed by Shopify, visit: privacy.shopify.com
Complaints
If you have concerns about how we handle your data, contact us first. You also have the right to escalate to your local data protection authority. If you're in the European Economic Area or the United Kingdom and we transfer your data outside those regions, we rely on Standard Contractual Clauses or equivalent mechanisms approved by relevant authorities.
Changes
We may update this policy when our practices change or when law requires it. The revised version will be posted here with an updated date.
Contact
Questions about this policy, or want to exercise your rights?
Email: support@monkiesvintagethrift.com
Post: 1904 Guadalupe St C, Austin, TX 78705, United States